Each webhook has an associated event type. The events that are triggered reflect what is seen in the send tracker. You can subscribe to any or all of the following event types within your webhooks portal.

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Event Types

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send.amazon_fulfilling

Triggered when the Amazon send is being processed.

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send.amazon_shipped

Triggered when the send has shipped from Amazon and is in transit to Sendoso.

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send.blocked

Triggered when a request to redeem the send has been blocked.

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send.bounced

Triggered when the send cannot be redeemed and will be refunded.

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send.canceled

Triggered when the send has been canceled by the sender.

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send.clicked

Triggered when the eGift send has been viewed by the recipient.

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send.confirmation_canceled

Triggered when address confirmation for a send has been canceled by the sender.

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send.confirming_address

Triggered when the send is awaiting address confirmation from the recipient.

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send.delivered

Triggered when the send has been delivered to the recipient.

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send.email_blacklist

Triggered when a request to redeem the send has been blacklisted.

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send.expired

Triggered when the link to redeem the send has expired.

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send.failed

Triggered when the send has failed.

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send.fulfilling

Triggered when the send is being processed by Sendoso.

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send.fulfillment_issue

Triggered when there is an issue on the fulfillment side for the send.

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send.initiated

Triggered when the send is in the process of being created.

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send.insufficient_funds

Triggered when the send cannot be processed due to insufficient funds.

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send.invalid_email_format

Triggered when the recipient email in the send is not a valid email.

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send.opened

Triggered when the eGift send has been opened by the recipient.

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send.order_received

Triggered when the send order has been received and is being processed.

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send.out_of_stock

Triggered when the product for the send is out of stock.

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send.pending_approval

Triggered when the send is pending approval by the sender.

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send.pending_sendoso_approval

Triggered when the send is pending approval by a Sendoso Admin.

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send.redeemed

Triggered when the eGift send has been redeemed by the recipient.

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send.refunded

Triggered when the send has been refunded.

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send.sent

Triggered when the eGift send has been sent to the recipient.

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send.shipped

Triggered when the send is in transit to the recipient.

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send.suspicious_email

Triggered when the recipient email for the send is flagged as suspicious.

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send.undeliverable

Triggered when the send cannot be delivered to the recipient.

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Schema

The schema (payload) for all event types will be: 
{
  "send_gid": "<string>"
  "status_changed_at": "<string>"
}
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send_gid
string
The gid of the send.
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status_changed_at
string
The time at which the send’s status was changed in ISO 8601 format.